Troubleshooting Your iPhone
Where you can turn to and what can you do if you are having problems with your iPhone. There are many reasons that you might be experiencing problems. Before you can correct what is wrong, you have to know what is causing your problems. Apple’s website has a lot of information about what you can do to correct your iPhone problems. Listed below are some common issues. Troubleshooting your iPhone is not as difficult as you would think. Let us take a look at some common problems and solutions.
Is your iPhone “frozen” or not working? If so, let’s take a look and see why. Does it need to be recharged? You can charge the iPhone with a high-powered USB port, not on a low powered one. If you are using your PC to charge your iPhone, be sure that your USB port is a high-powered port. If you are using a USB hub, check the power, some are low powered, your keyboard USB port (if you have one) is low powered. Only a high-powered USB port will charge your iPhone.
If you are sure that your iPhone is fully charged, try restarting it. To do this hold the sleep/wake button and wait for a red colored slider to appear. Then slide your finger across this red slider and this will turn off the unit. Wait at least 10 seconds before you restart. You restart the iPhone by holding the sleep/wake button until you see the Apple logo.
Is your iPhone locked up? Did an application freeze? If you press the home button and continue holding for about 6 seconds or so you should be able to cancel the program that is locked up. Then restart your iPhone.
There is the ability to actually reset the Apple iPhone. To do this you need to press and hold the wake/sleep button and the home button at the same time. Keep holding these two buttons down at the same time until the Apple Logo appears. Ignore any other symbols that may appear. It is important that you wait for the Apple Logo before releasing the two buttons.
Sometimes content that is not synced properly will cause problems for your iPhone. This will require more than a restart. Connect your iPhone to your computer and go to the iTunes site. Change your sync options for each of the following categories: contacts, podcasts, calendars, videos, and MP3s. You may have to remove several files that may be causing problems.
If none of the above items work when troubleshooting your iPhone, try resetting it. Go to settings and then general, then reset, then reset all settings. This will reset everything but keep all of your files and documents intact. Hopefully this will solve your problems. However if you are still having problems with your iPhone at this point you may have to reset the phone. This will unfortunately remove all of your saved files, folders, and content so do this with caution. You may want to try to backup all of your content before attempting this. To reset all of the iPhone’s settings, go to settings, select general, then choose reset, and finally pick erase all contents and settings. Everything on your iPhone will be reset and all of your content that you have saved will be erased. This will include pictures, music and videos, text messages, files, folders, added on applications and more. It puts your iPhone back to the state when you first bought it. Use this option with care.
As you can see there are many ways to reset or unfreeze your iPhone. If you are still having problems the best advice I can give you is to go to Apple’s website and click on the troubleshooting guide for the iPhone. They have an enormous amount of information out there for you. Just go to apple.com and follow the links to get to the iPhone troubleshooting area. This may be the best way for troubleshooting your iPhone.
